If you cannot resolve a problem
Read the Troubleshooting tips in this PaperPort help.
On the PaperPort Help ribbon, click Release Notes and read the PaperPort Release Notes.
Read the Troubleshooting documentation provided with your scanner or digital camera.
Refer to the latest product support information on the Nuance web site at www.nuance.com.
The web site provides information about Nuance products as well as third-party programs that work with PaperPort. You can download support for linked programs for use on the PaperPort Send To bar, view a list of supported scanners, and find answers to many frequently asked questions about using your PaperPort software.
If you still cannot resolve a problem
On the PaperPort Help ribbon, click Product Support if you still cannot resolve a problem, to obtain information on contacting Nuance Product Support.